Privacy Policy

2SK Solutions Limited ("2SK", "we", "us", "our") is a Hong Kong-based digital concierge providing web development, brand identity, campaign solutions, SEO, data analytics, and AI-powered operations.

Our website at 2sksolutionslimited.com (the "Site") is the primary channel through which we communicate our services and accept enquiries.

For privacy-related matters, contact us at: support@2sksolutionslimited.com

We collect only the minimum information necessary to respond to your enquiries and operate our Site. This may include:

• Contact Information — name, email address, and any details you voluntarily submit via our contact form.
• Usage Data — anonymised, non-identifying information about how you interact with the Site, collected via Google Analytics 4 (see our Cookie notice below).
• Technical Data — browser type, device type, operating system, referring URLs, and IP address (anonymised in analytics).

We do not collect sensitive personal data (health records, political opinions, religious beliefs, etc.) through this Site.

Your information is used solely for the following purposes:

• To respond to enquiries submitted through our contact form.
• To improve and maintain the Site based on anonymised usage patterns.
• To comply with legal and regulatory obligations applicable in Hong Kong.

We do not sell, rent, or share your personal data with third parties for their own marketing purposes.

While 2SK Solutions is based in Hong Kong, we may receive enquiries from individuals in the European Economic Area (EEA), the United Kingdom, or other jurisdictions with comprehensive data protection laws. Where applicable, our legal basis for processing your personal data is:

• Consent — when you submit a contact form, you consent to us using the information you provide to respond to your enquiry.
• Legitimate Interests — to operate and improve our Site, and to provide business information about our services.

If you are located in the EEA or UK, you have the right to lodge a complaint with your local data protection authority. We transfer data only to the extent necessary and ensure appropriate safeguards are in place.

Our Site uses Google Analytics 4 (GA4) (Measurement ID: G-MRH0L0FQHN) to collect anonymised, aggregated data about page views, user behaviour, and traffic sources. GA4 uses cookies and similar technologies. IP addresses are anonymised before storage.

We do not use advertising cookies, third-party tracking cookies, or any form of cross-site tracking on this Site.

You can control or disable cookies through your browser settings. Note that disabling cookies may affect certain functions of the Site.

For more information about how Google processes data, see Google Privacy & Terms.

We may share your personal data with trusted third-party service providers who help us operate the Site and manage communications, including:

• Vercel Inc. — hosting provider (data processed in their global cloud infrastructure).
• Google LLC — Google Analytics 4 (anonymised usage data).
• Brevo SAS — transactional email delivery for our contact form.

Each provider is contractually obligated to process your data only in accordance with our instructions and to maintain appropriate security measures.

We retain contact form submissions for a maximum of 24 months from the date of submission, after which they are permanently deleted. Anonymised analytics data is retained by Google Analytics for 14 months by default, as per our data retention settings.

If you wish to have your data deleted earlier, contact us at support@2sksolutionslimited.com.

Under applicable data protection law, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you.
• Rectification — request correction of inaccurate or incomplete data.
• Erasure — request deletion of your personal data, subject to legal obligations.
• Restriction — request that we limit processing of your data.
• Portability — request transfer of your data to another service provider.
• Objection — object to processing based on legitimate interests.

To exercise any of these rights, please email support@2sksolutionslimited.com. We will respond within 30 days.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include HTTPS encryption, access controls, and regular security reviews of our hosting and third-party services.

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Where material changes are made, we may notify users via the Site or by email.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:

• Email: support@2sksolutionslimited.com
• Website: www.2sksolutionslimited.com
• Location: Hong Kong